Shipping and Delivery Policy

Rangsutra is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered postal services.

How the delivery charge is calculated for multiple units?

The shipping charge is specified separately for every product. For multiple products ordered the programme adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus the delivery fee is calculated separately when a customer orders different products.

Our prices are all inclusive. All taxes are included with the list prices except Octroi, if applicable in your region. There will be an Extra Octroi charges for shipment to Maharashtra Region.

How long does it take for an order to arrive?

Orders are dispatched within 7 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 2 to 3 days after date of dispatch. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

What if the product is received in damaged condition?

If you think, you have received the product in a bad condition before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care number 011-26494145 or email us on contact@rangsutra.com ;mentioning your Order ID. Please make sure that the original product tag and packing is intact when you send us the product back.

Returns will have to be initiated before 24 hours of date of delivery.  Any delay in filing a customer return after 24 hours of date of delivery  will not be considered for a return.

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